Last updated: February 2026
Send It With (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website and services.
By using Send It With, you agree to the collection and use of information in accordance with this policy.
1. Who We Are
Send It With is a community platform designed to help people connect for outdoor activities based on experience, preferences, and location.
We are based in the United Kingdom and operate in accordance with UK GDPR and the Data Protection Act 2018.
If you have any questions about this policy or your data, you can contact us via the website Contact Us section.
2. Information We Collect
We collect only the information necessary to operate the platform.
a) Information you provide directly
When you register or use Send It With, you may provide:
- Name or display name
- Email address
- Password (stored securely in encrypted form)
- Profile information (activities, experience, preferences, location)
- Messages sent to other users
- Any other information you choose to include in your profile
b) Information collected automatically
When you use the site, we may automatically collect:
- IP address
- Browser type and device information
- Pages visited and interactions with the site
- Date and time of access
This information is used for security, performance, and basic analytics.
3. How We Use Your Information
We use your information to:
- Create and manage your account
- Display your profile to other users according to your visibility settings
- Enable connections and messaging between users
- Send essential emails (account activation, password resets, service messages)
- Improve site functionality and user experience
- Maintain platform security and prevent misuse
We do not use your data for advertising or sell it to third parties.
4. Legal Basis for Processing (UK GDPR)
We process your personal data under the following legal bases:
- Consent: when you provide information voluntarily
- Contract: to provide the Send It With service
- Legitimate interests: to operate, maintain, and improve the platform
- Legal obligation: where required by law
5. Profile Visibility and User Control
Send It With allows you to control who can see different parts of your profile.
- Some information may be visible publicly
- Some information may be visible only to registered members
- Some information may be visible only to confirmed connections
You are responsible for the information you choose to share.
6. Messaging and Communication
Messages sent through Send It With are private between users.
We do not read or monitor private messages unless required to:
- investigate reported abuse or misuse
- comply with legal obligations
- protect the safety of users or the platform
7. Cookies
We use cookies to:
- keep you logged in
- maintain site functionality
- improve performance and usability
We do not use cookies for advertising or third-party tracking.
You can control or disable cookies through your browser settings, though some features may not function correctly.
8. Email Communications
We send emails only when necessary, including:
- Account registration and activation
- Password resets
- Important service-related notifications
We do not send marketing emails without explicit consent.
9. Data Storage and Security
We take reasonable technical and organisational measures to protect your data, including:
- Secure servers
- Encrypted passwords
- Limited access to administrative systems
No system is completely secure, but we work to minimise risk and respond quickly to any issues.
10. Data Retention
We retain your data only as long as necessary:
- While your account is active
- As required to provide the service
- As required by law
You may request deletion of your account at any time.
11. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data
- Restrict or object to processing
- Request data portability
To exercise your rights, you can contact us via the website Contact Us section.
12. Third-Party Services
We may use trusted third-party services for:
- Website hosting
- Email delivery
- Security and performance
These providers process data only on our instructions and in compliance with data protection laws.
13. Children’s Privacy
Send It With is not intended for individuals under the age of 18.
We do not knowingly collect data from children. If you believe a child has provided personal data, please contact us and we will take appropriate action.
14. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page, with the “Last updated” date revised accordingly.
15. Contact
If you have questions, concerns, or requests regarding your data or this policy, please use the website Contact Us page.